Our main goal is to provide the freshest and high- quality products for our customers, it is very rare that our customers are not happy  with our products  but if there’s a problem with your product (damaged during the shipment process or your unsatisfied with the product) Please contact us immediately with a picture as a proof no later than 48 hours and we will replace your product at no cost or a refund, we do not accept returns due to the fresh products.                                           
  contact us: info@christmasevergreens.com